Request a Missing Payer
You've started submitting your authorization and your payer is missing! Fear no longer! We can help!
Payer Not Populating?
- If the payer you are searching for does not populate, you can select "+Additional payers" to request the payer you seek.
Example View
Provide Relevant Details
- To help our team assist in adding this payer for you, provide as much detail about the payer you are searching for. If applicable, please also provide a PDF version of the form corresponding to your payer and authorization.
Example View
Request Successful!
- Once you have submitted the request, our Customer Operations team will review. We attempts to have all requests reviewed and, if applicable, added within 2 business days.
Example View
Fear not! If you need assistance sooner, please reach via our chat widget to speak with a live agent and we will attempt to prioritize this request!
We're here to guide you through your prior authorization quest!
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