Summary Details - Events (Status Descriptions)

Created by Monica Kelly, Modified on Tue, 30 Jul, 2024 at 11:43 AM by Monica Kelly

Summary Details - Events (Status Descriptions)


This article has been crafted to offer clarity on the various Event statuses found within the Summary Details section on SamaCare. It aims to provide you with a deeper understanding of these statuses, empowering you to navigate the platform with confidence and ease.


Submitted

  • The prior authorization request has been submitted. You will only see this status on prior authorization requests that have been faxed.

Fax transmitted 

  • A confirmation stating that the fax has been transmitted has been received. 

Uploaded file

  • A response has been uploaded.

Status Changed to

  • The status has been updated to the most recent status.

Resubmitted

  • The prior authorization has been resubmitted. 

Status Check Attempt

  • The SamaCare system is performing a portal status check.

Successful Status Check

  • The SamaCare system has successfully completed a portal status check.

Failed Status Check

  • The SamaCare system has failed the portal status check.

Authorization Assigned

  • The assignee on the authorization has been updated.

Authorization Forwarded To Payer

  • The prior authorization request has been forwarded to the payer.

Follow Up

  • Follow up performed by the user.

Successful Fax Association

  • A fax response has been automatically associated.

Undo Auto Association 

  • An automatic association has been removed.

Manual Association

  • A manual association has been uploaded.

Undo Manual Association

  • A manual association has been removed.

Duplicated

  • This prior authorization has been duplicated.

User Uploaded File

  • A user has uploaded a file.

If this is a step by step process with multiple articles associated add the following below:


We're here to guide you through your prior authorization quest!



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