Step 6-Completeing Authorization Within the Portal

TABLE OF CONTENTS

• Login and Complete Authorization
  • Example View
• Confirm Response 
  • Example View
• Authorization Submitted! 

In this step you will be completing the authorization within the payer portal itself as you normally would. SamaCare will pre-fill all the information you have entered previously.  

Login and Complete Authorization

• You will need to log in to the payer portal with your credentials.
• You can auto fill the username and password by clicking on the lotus symbol.
• Once you're in the portal, continue to submit your prior authorization as usual. 

Example View

Confirm Response 

• Once you have successfully completed the PA within the portal, click on the lotus to capture the payer response.  
• Status: Click on the drop-down to select the payer response. 

• Take a Screenshot: Click on "Take a Screenshot" to capture the payer response. 
  • To ensure the screenshot is saved to Samacare, confirm "Add when saving screenshot" is selected.
• Once a response has been recorded, you will be redirected to SamaCare and will now be able to locate the submitted authorization from your authorizations page. 

Example View

Authorization Submitted! 

• You will be taken to your main authorizations page and will now be able to search and locate the submitted authorization from that view. 
  • You can locate the screenshot taken from the above step within the file attachments of the authorization.  

We're here to guide you through your prior authorization quest!